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Dave Pye

ThirstyPony.com

What the Heck is Link Building, Anyway?

What is Link Building?
Link building is a very general, umbrella term used to describe any activities or tasks that involve getting other web entities to link to yours. Links are of the most value when they are “one-way”, meaning they link to you but there is no reciprocal link in return from your site to theirs. Search engines see one-way links as more objective because without reciprocation there is no need for another site to link to yours, unless they were truly impressed for some reason. One-way links are measured as more “objective” for that reason.

What are some practical examples of link building?
Link building activities can include relevant directory submissions, careful and relevant paid link brokering, press release/article authoring and submission, forum and blog commenting, linkbait strategies, providing link-friendly and free onsite resources and much more.

Why is link building so important to SEM?
Google, Yahoo and MSN consider one-way incoming links to a site to be “votes” for the site. It is also a good idea to ensure that any link to your site contains specific keywords that you are targeting, as search engines are very likely to begin associating link text with the site said link resolves on. The more general links to your site the better your overall chances for well-ranked keywords. The more targeted and relevant incoming links the better you will likely do for the keywords you are using in your hyperlinks.

Search Marketing Seminar in Ottawa

Since I moved to Ottawa, Ontario a little over a year ago, I have met many talented industry peers. While comparatively small, the Ottawa SEO community is alive and well, and I am flattered to have been asked to co-host a Search/Web Marketing Seminar on Thursday, October 23rd. This will be the first of a series, costs about $40 dollars to attend and you can register online here.

Topics covered by the speakers will include paid online marketing and I personally will be prattling on about organic search engine optimization best practices. This first seminar is designed as an overview for beginner to medium skill levels, but you’ll be able to ask me any questions you want and we’ll be working live on actual attendee sites in the interests of practical examples - which I insist on.

Space is limited to 25 people and the seminar itself includes a cocktail hour afterwards. The whole shooting match is conveniently located at the offices of Cyan Solutions at 58 Arthur Street. Register or read more details if you like and I hope to meet some of you local folks there.

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11 Business Networking Sites Suited for Online Reputation Management and SEO

Is it a business directory? Is it a business networking site? Is it an overzealous hybrid destined to over-extend itself and die on the vine? For our purposes today we’ll refer to them as “biz sites” and it can’t hurt to familiarize yourself with the wide range that are available. They’re free to use, easy to sign up for and potentially helpful to your company or agency in a wide variety of ways you may not have realized.

Although LinkedIn and Plaxo have an imposing headlock on the B2B and B2C business networking space, there are a lot of others jockeying for position whom you likely haven’t even heard of - let alone begun to utilize. Although taking the time to register your own company or that of a client on these “2nd-tier” networks probably won’t result in the flood of direct traffic, leads or new contacts that the major players may have driven - there are still very tangible and numerous benefits to taking the time to build yourself a presence on each. These are listed in no particular order as I recommend them all as part of any comprehensive ORM or SEO effort:

Social Networking Sites for Business

  1. My Cubicle Space: Their stated mission is to provide a search engine platform where any business can promote their product or service in a creative way to the fore front for millions of people. Free to use and includes press release submission, blog and keyword targeting capabilities. HQ: Watertown, MA.
  2. Ryze: Members get a free networking-oriented home page and can send messages to other members. They can also join special networks related to their industry, interests or location. The local features are particularly impressive and should be perfect for businesses with physical store locations or service areas. Both free and paid options exist. HQ: San Francisco, CA.
  3. Ziggs: A definite fore-runner of the emerging LinkedIn competition, Ziggs allows you to build a profile, network, post jobs and other classifieds and is strongly marketed as an online brand management resource. HQ: Boston, MA.
  4. Naymz: Naymz’s solid tagline “Empowering Reputable Professionals” relays their understanding of ORM’s massive importance. If you maintain a decent “rep score”, based in large on how many people you get to vouch for you and therefore refer to the site, they will create a Google ad for you with a budget of $10. HQ: Chicago, IL.
  5. FastPitch: Billed as a “professional social network”, Fast Pitch has added an impressive amount of useful features during their short existence including a press release submission option, blogs, event calendars a helpful tour, some early integration with other social networks and the ability to see a list of other online members. HQ: Sarasota, FL
  6. Spoke: I like the fact that Spoke features rotating member profiles on their home page. They heavily tout the lead-generation potential of their network as a strength, possibly making it more apt to attract those with B2C lead generation as opposed to networking priorities. HQ: San Mateo, CA
  7. Zoom Info: One of the more established sites on this list, Zoom Info has been around since 1999 and according to the home page has over 42 million people and 3 million companies as part of their database. The site is clearly defined for three specific purposes: searching for people, searching for companies and searching for a job. Personal profiles are free to create and company profiles are apparently coming soon. HQ: Waltham, MA.
  8. Konnects: No identity crisis here. Konnects is a B2B networking site with a very human-oriented feel. Lots of headshots, rotating newest member list on the homepage and a big focus placed on physical events. Free to sign up and you can request via email a “group” for your organization which I am assuming means an eventual quote on a branded community. HQ: Tacoma, WA.
  9. Upperz: The “social network site for professional use” has a long way to go before nipping away at anyone else’s market share, but the latest member blog postings and media gallery featured on the front page are a bit of differentiation. A serious lack of company (I can’t tell for the life of me where they are head quartered) or feature information puts Upperz on my “maybe someday when I have a lot more free time” list.
  10. Direct Matches: It sounds and frankly looks a lot like a dating site, but Direct Matches is aimed at business people. Their mission states that they are the first site to “deploy a multi-matchmaking system that helps people locate everything from business contacts to finding friendship and dates online”. I spoke too soon. Perhaps they are over-reaching but the dating angle is certainly unique - and potentially the basis for an equally unique sexual harassment suit. HQ:
  11. Xing: The “first Web 2.0 site to go public” definintely looks the part. The clean design, mobile capabilities and numerous mentions in top trade publications make it 2.0 all the way. Purporting to transcend all countries, languages and industries - Xing is definitely a must for professionals who do a lot of business internationally. HQ: Hamburg, GER.

Business Networking Sites for Direct Traffic
How many of today’s most successful web entities started in a dorm room? What is small time today might be huge tomorrow and even if you don’t start immediately having your door beaten down by contacts and customers who find you via Zing - you never know. It’s also important to take into consideration where some of the new or lesser business networking sites may have a strong foothold internationally. Even if a given biz site is only big in Asia it’s still going to provide you with a brand new link. Considering the supplemental benefits we’re discussing today I believe they are worthwhile if well designed and well intentioned - regardless of a site’s current popularity.

Business Sites for Search Engine Optimization
Unless you’ve been exiled to Siberia for the last two years you know that building one-way, incoming links to your website is an enormously important facet of SEO. All of the aforementioned sites allow you various levels of link inclusion. Some limit you to a URL, some automatically link the URL with the company name you input and others allow for the embedding of links in HTML-friendly summary sections allowing you to craft the hyperlink text to your target keyword specifications. A few hours spent creating presences on all of the aforementioned sites is going to be of better SEO value than a week of submissions to crummy “directories”.

Business Sites for Online Reputation Management
On many of the sites I list below you can get your company or personal name into the URL, header tag, title tag or a combination. As these three elements are held in very high regard by search engine algorithms, biz sites can be tremendously helpful for online brand reputation management. If someone Googles the name of your company, for example, and finds your dedicated page on Spoke - that could mean a negative blog post from a critical customer being pushed down to the second page of the search results for a potential one.

Do you use a similar biz site that hasn’t made our list? Am I using terminology or descriptions that can be tightened up (one of the things that perplexes me about this space is how to properly categorize the different sites)? Do you represent one of the sites listed and want to provide a little more info? Please let me know and we’ll keep this post evolving. Get networking/SEOing/Reputation defending and I look forward to your additions and comments.

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Tweet Nothings: Twitter, TWhirl and the Violent Demise of Productivity

I begrudgingly began using Twitter over a year ago as it had emerged as a social media juggernaut and it behooved me to get myself up to speed, as that’s kinda what I sorta do for a living. My adoption was slow at best and up until last week I was probably logging in and pretending to “get it” about once a week. Well, a couple of days ago I truly “got it” and I really wish more of my personal friends and colleagues were using it - hence this post.

twhirl

If you have a Twitter account, even one that is gathering dust, please feel free to add, follow and interact with me. We didn’t have to go to high school together - you can just be a fan of the blog, a creepy ex-girlfriend, a creditor, etc: Pyeman73. My Narcissism is rampant but not fussy.

The other reason I have warmed up is my discovery (via a friend’s tweet, no less) of a great application called TWhirl, which makes using Twitter about 3 times as fast and easy as it used to be. It runs quietly in your taskbar, alerts you to new tweets via a subtle pop-up and opens with a click any time you wish to contribute. You can also cross-populate Pownce and Jaiku (two other popular Twitter-esque sites) automatically. If you currently have no clue as to what I’m talking about please be patient and read on. If I’d had Twitter laid out for me like this a year ago I might have taken it to heart straight away.

What Twitter Isn’t

  • An instant messenger.
  • An RSS feed.
  • A blog.

What Twitter Is

  • A social media messenger: You are sending a “tweet” to a large group of people all at once in real time, as opposed to just one other person.
  • An RSS feed “on steroids“: as I’ve seen it described. A traditional RSS feed keeps you updated whenever the blog of a friend, foe, peer or other person of note is updated without you having to visit 72 blogs via your bookmarks every hour on the hour. It could be said that Twitter updates you on the “thoughts” of those same people in real time.
  • A micro-blog: Watch as people update you throughout the day as the mood strikes them as opposed to a traditional blog that might creak into action 3 times a week. The 140 character-limit per tweet keeps the lines from becoming blurred on this point.
  • A micro-distribution list: Instead of spending a half hour setting up and sending a mass email linking to your latest baby pictures on Flickr, send a tweet and all your best buddies will see it right away. Twitter automatically shortens URLs so that they don’t take up too much of your 140 character limit. On second thought, just don’t send me the baby pictures, full stop.

Practical Twitter Uses

  • Groveling: Ask a question of your professional peers, who are also Twitter addicts, and get thousands of dollars of consulting advice for free and almost instantaneously. Obviously this does not apply to every single industry. I haven’t seen to many ball-scratching construction foremen wearing “I’m Tweeting” t-shirts, for example.
  • News: Information spreads like wildfire on Twitter, and if you’re following industry peers or thought leaders - you’re often getting it from the horse’s mouth.
  • Whoring: Encouraging acquaintances to vote for or “Digg” your blog posts, articles, press releases, etc. Don’t send out annoying pop-up IMs one at a time to 30 people - send out one tweet. If they want to ignore it, they can. Entirely unoffensive.
  • The Liquor: Where are you and your co-workers or friends going for drinks tonight? It’s Thirsty Thursday, after all. This use isn’t quite as important as the first three examples, but most of the social media mavens I know are also pissheads. Hyperlinks respectfully forgone.

Are You Gonna Tweet All Day Little Birdie?

Twitter is the water cooler of 2008. I forget where I saw it, but I’m sure I didn’t coin that phrase. To help you visualize that statement here are a collection of real tweets I have received this week:

  • “Is anyone else excited for the new episode of The Office tonight?” - From a friend of mine who wants to have John Krasinski’s baby, or at least some of his DNA on her chin. It was accompanied by a link to a plot summary she had found.
  • “New blog post on how to start and spread rumors.” - From an industry peer of mine who likes to send out a tweet to all of his friends whenever he posts a new article on his blog. Many of them would eventually read the article anyway, but Twitter allows you to self promote and get info in front of eyeballs instantaneously.
  • “Best Damn Tech Show, Period. films tonight, DM if you are in the Philly area and want to hang out!” - DM stands for “direct message” and this podcaster is using members of his audience following him on Twitter to announce an episode taping. In the process, he is likely going to strengthen his brand, attract some new followers and eventually gain listeners.
  • “There’s a giant lake monster attacking the Ottawa suburbs and everyone must evacuate immediately!” - As Twitter officially launched in October 2006 I don’t think anyone’s had the opportunity to utilize it as a distant early warning system… yet. Why is my glass of water rippling? OH JESUS NO…. (flatline).
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SEOs: 3 Ways to Communicate in 2008!

Although that sounds like a disingenuous campaign slogan, let me assure you that I like to keep my political opinions to myself. C2K8 is the proper abbreviation (which I just made up) for said slogan and it stems from some hard lessons my department and I have taken to heart over the past year. Search marketing is going to change dramatically in the months ahead, with an economic downturn predicted along with the usual evolutionary nature of the profession, and increasing communication with clients is a non-negotiable goal I am implementing to get my team ready.

There’s no cookie-cutter method for managing and communicating with your clients. Some folks will only want to hear from you once a month when you deliver their 30-day ranking report. Others will want to be involved in each and every step of their search engine marketing campaign. Flexibility is important - if you try and put the square peg of a client who likes to stay informed into the round hole of one who likes you to work autonomously - you’re going to have one less client on your roster pretty darn quickly. The best strategy is to risk over communicating, if that is at all possible, because you’re far more likely to run into trouble for not being transparent enough than for providing too much information.

Communication, however, can be a double-edged sword. Beware of billing clients for frivilous work or contact. If you initiate a half-hour phone conversation about your son’s little league team, that can be a great way to forge a relationship and earn their confidence. If you then charge them for that friendly chat - not at all cool. Likewise, if you burn through 2 hours of their monthly budget preparing a report they didn’t ask for, which they don’t see value in, you’re going to have an issue again. Pick your battles and don’t waste your non-billable time, or their money, unless everyone is on the same page and feeling verbose.

Here are a few simple ways in which you can open the lines between your team and your clients without the risk of either side not making the best use of their valuable time:

1. Go to the Phones: Some people like to work predominantly via email while others prefer conducting their business over the phone. There are advantages and disadvantages to both, but one is not better than the other and it is foolish to try and impose your personal preference onto your clients. That having been said, it’s hard to go wrong by picking up the phone and making an unscheduled call. Even is you get your client’s voicemail they’ll still appreciate you reaching out and checking in on them.

2. Traditional Greetings: Have you had your client for a full year? Did they recently achieve a critical keyword ranking victory or sales goal thanks to your SEO efforts? Did they get married, have a baby or move to a new city? Gift baskets, greeting cards and other simple gestures are easy to organize and worth far more in terms of goodwill than any money you’ve spent. There are many web 2.0 services which make sending gifts and keeping track of important dates a piece of birthday cake.

3. Welcome Them to Your World: Most SEOs have their heads buried in industry blogs for a good hour of every work day. If you don’t, your skill set is in danger of dying on the vine. When you see a search marketing-related post that applies to a specific client’s products, services or predicament - forward it to them with a short, analytical note. Not only are you finding a quick excuse to say hello, you’re letting them know that you’re “on the case” and researching ways to help them.

All the advice I can give, and the daily communication reminders I give myself, can be boiled down into one crucial word: proactivity. Find reasons to reach out to your clients - on even just a weekly basis - and you’ll quickly find that managing them, their campaigns and their expectations will be infinitely more efficient and enjoyable for you both.

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